Measurement is one of the most important activities in PR. If you can’t measure success, then how do you prove the value that PR can add? Measuring the reach and impact of traditional media can be tricky all on its own. While you may land a story in the front page of The New York Times or place an advertisement on a highly trafficked website, how do you prove these placements are driving real value for businesses and propelling the people who come across them to action? And how, in this day and age, do you then quantify the impact and reach of social media, which presents a whole new challenge in measuring effectiveness?
Today, businesses increasingly leverage social media as a platform to announce news, bolster their brands and engage with target audiences. In fact, many organizations are beginning to invest in social media departments, hiring staff solely dedicated to supporting the company’s Twitter, Facebook and blogging engagements. If used correctly and strategically, social media can be an effective tool to increase your company’s visibility and thought leadership. But how do you really know you’re making an impact, influencing your audience and achieving results?
While it’s not a perfect science, fortunately, there are several tools to help measure your return on investment. About a year ago, we shared our thoughts on some of these tools in a blog called, “Becoming Proficient in Measuring Social Media.” However, as the infusion of social media continues and technology and features used to measure influence grow in sophistication and usability, we felt it was time to revisit the subject.
Social Media Examiner shares five free tools that offer easy ways to keep track of your influence on Twitter and beyond.
What’s my personal favorite? I think Klout provides the most comprehensive value, while still being user friendly. Have you tried any of these tools? Are there any others you’d recommend? Please share!
Tags: Influence, Klout, LinkedIn, Measuring Social Media, Monitoring and Measurement, ROI, Social media, Twitter Filed under: Monitor and Measure, Social media, Strategy
1 Comment
Deepika J |
Monica, this is a great article. I agree with you that measurement is extremely important in PR and also validates the value of PR.
I used the tools you mentioned above for a certain company’s analysis. However, being an outsider I could only use TweetStats in particular and it did a great job. It was extremely thorough in the analysis.
Another tool for Facebook is Allfacebook Stats. What is great is that you don’t ave to be an admin on the account.
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