No organization ever expects to find itself amid a public relations crisis. However, the unfortunate reality is that unforeseen crises do happen, even to the best of us. And these crises can be most crippling when there’s no management plan in place. Even worse than combatting a crisis is doing so while caught flat-footed on your response, which can result [...]
When you devote time, effort, and energy to a project, it can feel like your work is a piece of yourself. If you’re emotionally invested in your project or unprepared to acknowledge that there may be room for improvement, feedback can feel like an attack on your self-worth and erode your confidence. However, receiving and using feedback is an essential [...]
At the end of every year, media outlets and blogs around the world curate powerful image galleries or compose stories that cause us to pause and reflect back on the year’s top events and headlines. From turmoil in the global economy and tragic natural disasters that hit Japan and Missouri, to global uprisings like the “Arab Spring” and the Occupy [...]