Last week, I had the opportunity to co-present with Lisa T. Oratz of Perkins Coie at Law Seminars International's Social Media Law workshop. We were the final presenters of the day-long workshop focused on new legal issues arising from social media marketing. Lisa and I discussed the practical and legal considerations for businesses when engaging in social media in a [...]
In a recent interview with CNET, Gartner research analyst Adam Sarner predicted that 50 percent of social-media campaigns taken on by Fortune 1000 companies will fail. Sarner states that this is in large part due to the fact that companies aren't engaging with social communities with a mutual benefit in mind - they are not considering ways to serve both [...]