No organization ever expects to find itself amid a public relations crisis. However, the unfortunate reality is that unforeseen crises do happen, even to the best of us. And these crises can be most crippling when there’s no management plan in place. Even worse than combatting a crisis is doing so while caught flat-footed on your response, which can result [...]
Communication is critical in times of uncertainty. The current geopolitical conflict in Ukraine and the economic climate are increasing uncertainty for employees, customers and partners. CEOs and business leaders need to communicate responsively and thoughtfully. The CEO of Forrester recently advised CEOs to ask their direct reports three key questions specific to the Ukraine war: “Are we ready for the [...]
In an increasingly remote and cloud-based business ecosystem, companies across all industries continue to be targets of ongoing cyberattacks. From hospitals and banks to transportation companies and tech giants, the event of a cyber breach is unfortunately no longer a matter of if, but rather when it will occur. Having a corporate crisis communication plan on hand is wise, [...]